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International

We proudly ship to over 100 countries worldwide and are continually striving to increase that number. If your country is not listed, please email our friendly International sales staff for shipping options and transit times.

The shipping charge shown when the order is submitted is subject to change. If you combined items that must ship in separate boxes or cannot be shipped via the method selected, you will be notified via e-mail.

Online order email confirmations are sent within 24 hours. Please note that we may require additional information from you before we can process your order.

For international customer service, please contact us. We will be happy to assist
Email: info@inlinewarehouse.com
Phone: +805 543-5154

International Credit Card Verification

Please be aware that first time international customers may be required to go through a process known as Credit Card Charge Verification.

The Credit Card Verification (CCV) is a procedure to confirm that the authorized cardholder has made the order. This is an extra security measure to protect you, the cardholder, and us from credit card fraud. We realize that this will take a little more time but the protection it offers outweighs the inconvenience.

  • An order confirmation will be sent telling if a CCV is being requested of you.
  • A small charge is placed on the card being used (between $0.01 and $5.00).
  • Contact your bank associated with the card by phone or online to get the exact charge.
  • Contact us at (800) 366-3070 or (805) 543-5154 or info@inlinewarehouse.com to confirm the amount of the charge. Reference your order number, name and the charge amount in the email (authorization code helpful as well).
  • If confirmed, the amount charged will be deducted from your order total.
 

If you have questions on the above policy, please contact us.

Frequently Asked Ordering Questions

What can I order?
All items are available for ordering. Due to manufacturer restrictions, a limited number of products may only be available to ship to a US address. Those brands include Bauer, Easton, Mission, Warrior, Reebok, CCM and K2.

Below are two companies that can provide you with a USA based address. They will combine purchases from one or multiple locations and route to your location. Visit their respective sites to set up an account.

Are there Import Taxes or Duties?
There are no U.S. taxes; however, you will be responsible for any additional customs handling fees, duties and/or taxes. Because each country is different, and these fees change often, we do not know these fees. Your local post/customs office can give you this information.

What if I abandon or refuse my order?
If any international order is refused upon delivery for any reason, all customs & duty charges will be billed to you. Once a package enters your country these charges are not reversible whether the package is delivered to you or not. A credit will not be issues for orders that are abandoned or refused.

How can I order/pay?
You can order directly from our secure website online. An email confirmation will be sent within 24 hours. Please note that we may require additional information from you before we can process your order. You may pay with MasterCard, Visa, Discover, AMEX or PayPal. We also accept International Money Orders, Wire Fund Transfer and MoneyGram. Please contact us for details on Money Orders, Wire Fund Transfers and/or MoneyGram.

What if something doesnŐt fit or I change my mind?
You are welcome to return or exchange item(s) up to 365 days. The item(s) must be returned in the same condition received with original packaging and components. Clothing may not be worn or washed. Refunds would be for product cost only. All shipping fees and taxes incurred would be your responsibility.

What happens if I donŐt receive my package?
FedEx and UPS are the only methods of shipping that are covered by insurance that guarantees packages will be replaced if lost during transit. Priority Mail, World Mail, and Priority Mail Express International are not covered and will not be replaced or refunded if lost or stolen.

What if a warranty is needed?
Manufacturer warranties are void when shipping outside of the USA. You can however ship the item back for us to pursue a warranty on your behalf. All shipping fees and taxes incurred would be your responsibility. Refunds would be for product cost only when successful.

Shipping Options

World Mail

Available for packages weighing 2 pounds or less, are no bigger than a shoe box and have a value lower than $75 USD. Packages are delivered via the local postal system in the destination country and take 3-6 weeks for delivery. *This method offers no tracking information and is NOT insured by The Warehouse if lost or damaged.

Priority Mail Express International

Deliveries take 7-10 days. Priority Mail Express International offers a tracking system through the United States Postal Service web site www.usps.com. Larger items such as wheeled hockey bags and leg pads are prohibited. We must ship via FedEx or UPS in such instances.

UPS Worldwide Express

Deliveries are guaranteed in 2-4 business days. UPS offers a comprehensive tracking system via their website at www.ups.com

FedEx International Economy

Deliveries take 3-7 business days. FedEx offers a comprehensive tracking system via their website www.fedex.com.

FedEx International Priority

Deliveries are guaranteed in 2-4 business days. FedEx offers a comprehensive tracking system via their website www.fedex.com.

FedEx Surcharge Information: An Extended Area Surcharge of $20 per shipment or $0.20 per pound, whichever is greater, applies to shipments to specific International destinations. A listing of applicable destinations is available at www.fedex.com.

Country List

  • AL: Albania
  • DZ: Algeria
  • AD: Andorra
  • AR: Argentina
  • AM: Armenia
  • AW: Aruba
  • AU: Australia
  • AT: Austria
  • AZ: Azerbaijan
  • BS: Bahamas
  • BH: Bahrain
  • BD: Bangladesh
  • BB: Barbados
  • BY: Belarus
  • BL: Belgium
  • BZ: Belize
  • BM: Bermuda
  • BO: Bolivia
  • BA: Bosnia
  • BW: Botswana
  • BR: Brazil
  • VG: British Virgin Islands
  • BN: Brunei
  • BG: Bulgaria
  • CA: Canada
  • KY: Cayman Islands
  • TD: Chad
  • CL: Chile
  • CN: China
  • CO: Colombia
  • CK: Cook Islands
  • CR: Costa Rica
  • HR: Croatia
  • CY: Cyprus
  • CZ: Czech Republic
  • DK: Denmark
  • DO: Dominican Republic
  • EC: Ecuador
  • EG: Egypt
  • SV: El Salvador
  • ET: Ethiopia
  • FJ: Fiji
  • FI: Finland
  • FR: France
  • GM: Gambia
  • DE: Germany
  • GH: Ghana
  • GR: Greece
  • GL: Greenland
  • GP: Guadeloupe
  • GU: Guam
  • GT: Guatemala
  • HN: Honduras
  • HK: Hong Kong
  • HU: Hungary
  • IS: Iceland
  • IN: India
  • ID: Indonesia
  • IE: Ireland
  • IL: Israel
  • IT: Italy
  • JM: Jamaica
  • JP: Japan
  • JO: Jordan
  • KZ: Kazakhstan
  • KE: Kenya
  • KR: Korea
  • KW: Kuwait
  • LV: Latvia
  • LB: Lebanon
  • LI: Liechtenstein
  • LT: Lithuania
  • LU: Luxemburg
  • MY: Malaysia
  • MQ: Martinique
  • MX: Mexico
  • FM: Micronesia
  • MD: Moldova
  • MC: Monaco
  • MA: Morocco
  • MZ: Mozambique
  • NP: Nepal
  • NL: Netherlands
  • NC: New Caledonia
  • NZ: New Zealand
  • NO: Norway
  • OM: Oman
  • PK: Pakistan
  • PA: Panama
  • PG: Papua New Guinea
  • PY: Paraguay
  • PE: Peru
  • PH: Philippines
  • PL: Poland
  • PT: Portugal
  • PR: Puerto Rico
  • QA: Qatar
  • RO: Romania
  • RU: Russia
  • MP: Saipan
  • SA: Saudi Arabia
  • GB: Scotland
  • SG: Singapore
  • SI: Slovenia
  • ZA: South Africa
  • ES: Spain
  • KN: St. Kitts
  • LC: St. Lucia
  • SE: Sweden
  • CH: Switzerland
  • PF: Tahiti
  • TW: Taiwan
  • TH: Thailand
  • TT: Trinidad and Tobago
  • TR: Turkey
  • UA: Ukraine
  • AE: United Arab Emirates
  • UK: United Kingdom
  • UY: Uruguay
  • VE: Venezuela
  • VN: Vietnam
  • YE: Yemen
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